Mastering the Follow Up (or, How to Move Your Name to the Top of the List)

by Laurel Mylonas-Orwig

Imagine this situation: you’ve just walked out of a final round interview for a job you really want. The interview was tough, but you feel like you did well. The first thing you should do is:

• A. Call your mother/best friend/significant other to debrief.


• B. Head to the nearest bar to de-stress.


• C. Get a head start on spending that first paycheck (stress relief massages are a business expense, right?)


• D. Pull out your laptop to send a follow up email.

The correct answer, as you may have guessed from the title of this post, is D. This is somewhat of an overstatement—you don’t need to send a follow up email the minute you walk out of the interview—and in fact, some employers have mentioned that it’s a turn off to get an email that was clearly sent from a Blackberry or iPhone. However, you do need to send it the same day. For most people, once the interview is over, the first instinct is to breathe a sigh of relief. Unfortunately, now comes the really tough part: waiting for the employer to make the next move. By following up after your interview, however, you can increase your profile with the employer and heighten your chances of getting that call.

When following up, there are three key factors to consider:

1. Timing: It’s best to send a short note the same day as your interview that thanks the interviewer for his/her time and touches on one specific point discussed in the interview. For example, you could say, “I really enjoyed learning about your methods for measuring success, and am very interested in assisting your team in meeting your goals for the year.” You can follow with a longer, more substantial follow up a couple of days later, after you’ve had time to reflect on what you learned in the interview. Try to avoid following up at the end of the week, when most people are slipping out of “work mode.” By reaching out earlier in the week, you’re more likely to be remembered. Finally, if the date that the employer said he/she would get back to you has passed, you can send a polite inquiry about your status while also restating your interest. Remember that hiring timelines can easily get pushed back due to several factors, so be patient.


2. Method: There is no consensus yet about the proper format for following up with an employer initially. If you are pressed for time the day of your interview, a short thank-you email is fine; the next day, you can send out a handwritten note with a little more substance. When deciding how to follow up, consider the company culture—the more formal the organization, the more formal your follow up should be. And regardless of how you choose to communicate, remember that proper grammar and correct spelling are essential!


3. Content: In a follow-up letter, three things should be absolutely clear to the recruiter: that you’re confident about your ability to do the job, that you paid attention to what was said, and that you’re excited about the opportunity. Your follow up doesn’t have to be long—in fact, try to keep it to two or three paragraphs. Make sure to thank the interviewer for his/her time, and if possible, refer back to or elaborate on something that was talked about the interview. Finally, reinforce your interest in the position, and be specific about why you want this job, as opposed to another one.

Additional follow up tips: For the adept job seeker (or for that position that you really want), three additional tips:


• If there was a question asked in your interview that you don’t think you answered fully, don’t hesitate to send a follow up fleshing out your response. True story: an employer provided us with feedback regarding the follow-up a particular candidate sent after the interview. The applicant sent a thoughtful email, reminding the employer of a tough question asked during the interview, and providing a possible solution to the dilemma that the employer was facing. That wasn’t the only thing that sealed the deal, but the employer did ultimately hire that candidate—and definitely remembered the impact of that follow-up message.


• Whatever you do, take care not to appear desperate. The employer is not more likely to give you the job because you’re about to be homeless; in fact, talking about this might have the opposite effect. No matter what your situation, be professional, polite and patient to avoid turning the recruiter off.


• Finally, “Was gr8 2 meet u! Thx so much 4 your time!” is not an acceptable follow up. No texts. Period.

Do you have any great follow up success stories or tips? Leave a comment below!

Avoiding a Fashion Faux Pas: What to Wear to a Job Interview

by Laurel Mylonas-Orwig

Now that Winter Quarter is in full swing, the CAPS office is humming with interviewees and prospective employers. The competition for a lot of on-campus recruiting positions is stiff, and applicant pools are often quite large. So if you do score an interview, it’s important to put your best professional foot forward—and that means dressing the part. After all, if the interviewer is concentrating more on what you’re wearing than what you’re saying, you aren’t very likely to get the position.

The most basic rule of interview fashion: dress for the position above the position you’re applying for. If you don’t think someone about ten years older than you would wear it, you shouldn’t either. This doesn’t mean that you need to dress like your grandmother—it’s possible to be fashionable and still be appropriate. But keep in mind that unless you’re applying for a job at a fashion magazine, potential employers are not too concerned about whether you’re up on the latest trends. When in doubt, it’s better to err on the conservative side and save your bangles for a night out.

The second rule: if you don’t know what to wear, wear a suit. True story: during Fall quarter, one prominent finance company was on campus conducting interviews for a full time position. At the end of the day, the recruiter remarked that he was having trouble deciding between two applicants for a second round interview. Later, we learned that the deciding factor had come down to a suit: one candidate had worn one, while the other hadn’t. You can probably guess which one got the second round interview.

The third rule: less is more when it comes to accessories. While nice earrings or an attractive necklace can make an outfit, the wrong accessories—or too many of the right ones—can really break it. For women, the best bet is to wear a single pair of earrings that aren’t too big. Large, dangling earrings can be distracting during an interview; the same is true for multiple necklaces or bracelets. Remember, this interview is the only chance you have to make a good first impression. You can always flaunt your fashion sense after you’ve gotten the job.

For men, the accessories rule might seem silly, but it still holds. Men should avoid jewelry aside from a nice watch and/or a ring. Earrings of any sort are inadvisable, and facial piercings (for both sexes) are best left at home on interview day. The same goes for strong perfume or cologne—interviewers shouldn’t be able to smell you coming!

The fourth rule: plan ahead. The night before your interview, pick out what you’re going to wear. More importantly, try it on. This gives you a chance to find that coffee stain you forgot about or that hole you hadn’t noticed before. It’s also your opportunity to make sure everything still fits, because let’s face it, sometimes pants are a little tighter in January than they were in December. You should iron your clothes, because messy wrinkles are never attractive. Lastly, be sure to check things like hem length—skirts should cover your thighs when seated; pants shouldn’t show your socks when standing—and color coordination—no brown shoes with black pants (or vice versa)!

The fifth rule: dress comfortably. This may sound like a contradiction, since most people wouldn’t consider suits nearly as comfortable as jeans or loungewear, but by “comfortable” I mean an outfit that you feel relaxed and confident in. If you get vertigo even looking at heels, wear flats. If that new jacket your mom bought you makes you look like a linebacker, don’t wear it. No matter what you choose, you should feel like you are going to be able to put your best foot forward, and look good doing it.

And one more thing, as long as we’re talking about feet: no open-toe shoes, not even in the summer. Most importantly, no athletic shoes. EVER.

For more tips on interviewing, check out the CAPS webcast at https://caps.uchicago.edu/resourcecenter/videos/#interview%20vid. Do you have a favorite interview outfit or a fashion horror story? Leave a comment!

I Want You to Want Me

by Laurel Mylonas-Orwig

Welcome back! You may have noticed (since I’m sure you check for updates every day) that the CAPS blog hasn’t been updated in a while. In the hustle and bustle of the holiday season—and for CAPS, the beginning of the summer Jeff Metcalf season—I admit that I let the blog fall by the wayside. But good news! We’re back, and hopefully, my dear reader, better than ever.

This week, we’re delving in to the top reasons that a prospective employer wants to hire you. Now that the internship recruitment season is in full gear, the hallways of Ida Noyes are full of students eager to learn about and apply to a variety of opportunities. But while most students can easily list the merits of the companies they are interested in, have you ever considered what merits an employer looks for in an employee? Now more than ever, it’s crucial that applicants are aware of the assets they bring to the table, and how to convey them. Let’s take a look at some of the top characteristics employers look for:

1. Long-term potential
   Even if you’re only working there for ten weeks, employers want to feel that they’re not training you for nothing. This is especially true for financial services companies, which will frequently make full-time job offers to interns who do a good job. While you may or may not return to that employer in the future, it is in your best interest to make them want you back. Demonstrate your interest by asking about career movement in the company, or giving an example of an activity or organization that you have stuck with for a long time.


2. Ability to collaborate and cooperate
   When you’re working a full-time job, even if it’s just for ten weeks, you will spend a lot of time with your coworkers. Therefore, it’s important to employers that you exhibit a personable demeanor, since no one wants to spend eight or more hours a day with someone they can’t stand. During your interview, try to give examples of groups or teams you participate in—make that IM Broomball squad a point in your favor!


3. Relevant work experience
   Here’s a well-kept secret: if an employer wants to see “relevant work experience,” that doesn’t necessarily mean that you need to have worked in that industry before. What employers are looking for is someone who has some useful skills and won’t require a lot of training or hand-holding. Instead of thinking strictly about what “relevant” means, consider what you’ve learned from other work/volunteer experiences. Did a table waiting gig teach you to handle stress well? That’s an important attribute in financial services. Also remember that course work you’ve done can stand in the stead of work experience. The bottom line is to make the most of your knowledge and skills, even if they don’t seem to fit perfectly with the job description.


4. Effective multitasking and time management skills
   Most businesses today move quickly and expect their employees to keep up. Therefore, multitasking is a must in the workplace, as is effective time management. As a University of Chicago student or alum, you are well-equipped to handle these kinds of situations. After all, once you’ve lived through a killer finals week, everything else seems easy in comparison! When you’re interviewing for a potentially stressful position, don’t be afraid to talk up your academic experience. If an employer perceives you as ambitious and inquisitive, you will likely move up the list.


5. Good cultural fit
   Most companies and organizations have a unique “corporate culture”. Before you interview with a prospective employer, try to get a sense of this culture, and whether you’d fit in well. If you hate wearing a suit and like to have a flexible schedule, investment banking probably isn’t for you. But if you’re an extrovert with graphic design sensibilities, you might want to consider an internship in advertising. Overall, if you can find an industry and a company that you’re a good cultural fit for, you’re more likely to enjoy your experience.

Remember, you can always come in to CAPS to learn more about the internship and full-time job search resources available to you. Other questions, quandaries, complaints or tips of your own? Post a comment!

Interview Dilemmas: Dos and Don’ts for Getting That Call

by Laurel Mylonas-Orwig

Over the past couple of weeks, we’ve had a bevy of interviewers roll through our offices. This is good news for students: even in a down economy, many companies are still hiring for entry-level positions. In fact, according to a September Chicago Sun-Times article, entry-level jobs are the least affected in this economy, because they’re the least expensive. Because of staffing shortages caused by layoffs, this is also a good time for recent graduates to get higher-level experience than they might otherwise.

So, that’s the good news. The bad news is that, as you might have guessed, this job market is even more competitive than usual. That means that job-seekers need to be on top of their game at all times to snag that illusive and all-important interview. You’ve probably heard the most important tips: make sure your resume and cover letter are targeted and polished; try to submit your materials to a person, not a database; do your research on the company and the position. You also probably know that setting up an appointment with CAPS is a good way to get advice and feedback on your materials and your job search, as well as practice for an interview. Once you’ve taken care of the obvious steps, however, here are a few more tips to keep in mind:

• Get a business card. Even if you don’t have a title to list under your name, a business card is a lot less likely to wind up in the trash than a scrap of paper with your name scribbled on it. Printing companies like Kinko’s offer relatively inexpensive cards, as do a lot of web-based companies. Don’t try to be fancy—stick to your name, address, and contact information. The bottom line is that when you meet someone unexpectedly—on the bus, in the grocery store, at a cultural event—you want to give them a way to remember you. After all, personal connections can go a looong way when you’re looking for a job. And speaking of networking...

• Look for a person, not a position. Try to figure out what company or companies you’re interested in working for, then look for people you know who can help you get there. Talk to anyone you can think of, because you never know who might know someone who knows someone who...you get the idea. According to the same Sun-Times article, 80% of jobs are filled by personal referral. The bottom line? Make your network work for you. And remember that your network also includes thousands of University alumni. Check out the Alumni Careers Network (find log in instructions at caps.uchicago.edu) to make contact with those working in the industry you’re interested in.
  

• Dress to impress. True story: one prospective candidate wrote in her cover letter, “I have been in professional environments and I know when I need to pull my hair up and act like a lady.” Then, she showed up to her interview in jean shorts. Bad call. Whether you’re going to an interview or simply meeting an acquaintance for an information session, make sure that you’re dressed professionally and appropriately. Be mindful of your audience—i.e., whether you’re talking to someone in a formal or informal company—but when in doubt, wear a suit. One recruiter who was recently at CAPS told us that when making decisions about which students to invite back, how an interviewee dressed can make or break it.

Once you've gotten the interview...

• Use your waiting time effectively. Keep in mind that you aren’t just trying to impress the interviewer—you can make important connections in the waiting room, too. One job-seeker found out that the receptionist at the company she was interviewing with was a friend of a friend, a connection that worked in her favor. While you won’t necessarily get that lucky, you can learn a lot from the waiting room, like the culture of the company and the types of personalities they are looking for. Whatever you do, don’t get on your cell phone and loudly recount your exploits from the night before. Be professional at all times.

And finally, mistakes not to make in an interview...

Nothired.com has built a website around funny, stupid, and in some cases, unbelievable mistakes that job-seekers have made in cover letters, resumes and interviews. But as you laugh, remember to proof your materials thoroughly...some of the resume and cover letter mistakes could happen to anyone.

Some of the top interview tips, courtesy of Not Hired:
• Don’t stretch out on the floor to fill out a job application.
• Don’t bring your dog to the interview.
• Don’t wear an MP3 player and tell the interviewer that you can listen to it and
him/her at the same time.
• Don’t challenge the interviewer to an arm-wrestling match.
• Don’t ask to see the interviewer’s resume to see if he/she is qualified to judge
you.
• Don’t tell them that if you’re hired, you’ll demonstrate your loyalty by having
the company logo tattooed on your forearm.
• Don’t whistle while the interviewer is talking.
• Don’t throw up on the interviewer’s desk, and then start asking questions about
the job although nothing has happened. Actually, don’t throw up at all.
• And most importantly, don’t offer the interviewer cocaine (or any illegal substance) at the start of an interview.

Check out www.nothired.com to read more hilarious, scandalous, and awkward job-search mistakes.

Questions, comments, tips or interview stories of your own? Post a comment!

How to Think Yourself Into a Job

by Laurel Mylonas-Orwig

Chances are that at some point you’ve encountered a promise that sounded too good to be true. Marketing campaigns promising things like “you’ll lose 10 pounds overnight!” are usually at the top of my “To avoid” list, since I’m pretty sure the only ways to lose 10 pounds overnight involve stomach flu or the amputation of a major extremity. That said, don’t fear, wary job seeker: new research proves that you really can think yourself to job search success.

Here’s the deal. Researchers at the University of Missouri studied the efforts of 327 job seekers between the ages of 20 and 40. The goal of the study was to identify how personality traits—specifically positive thinking, extraversion and conscientiousness—influenced the job search process. Researchers conducted three surveys over the course of eight months, collecting data on demographics; personality; emotions; planning and goal setting; job search results; and job offers. What the study revealed is both groundbreaking and commonsense: it turns out that developing a plan at the beginning of a job search, sticking with that plan, and maintaining a positive outlook are all key to success.

Since we at UChicago are especially interested in theories, let’s break down this one a little bit further. According to the study, conscientiousness and extraversion are both important qualities. Job seekers with these traits engaged in more metacognitive activities, like setting goals, assessing their own skills, and keeping a record of their job search progress. These activities, in turn, led to a higher number of resume submissions and first round interviews.

Researchers also noted that conscientious job seekers had another edge: they conducted higher quality job searches and followed up with employers more effectively. When I was little, my grandmother went to great lengths to remind me that after-Christmas thank you notes are important. The same is true for after-interview thank you notes! Never waste an opportunity to make a good impression.

The final piece of the puzzle, according to the study, is the ability to think positively. The study questionnaires revealed that extraverted job seekers reported feeling positive throughout the job search process. Researchers also discovered that optimistic job seekers were more likely to score follow-up interviews, and thus received a higher percentage of job offers than other applicants.

At this point, you’re probably feeling pretty good if you consider yourself a conscientious, extraverted person. If you struggle with the whole job search process, however, don’t feel dejected: you don’t have to change your personality to get a job. What you can do is utilize the same set of behaviors that proved beneficial in the study. The first step is to set goals, and the second step is to make a plan. As you might have guessed, this being the CAPS blog and all, CAPS counselors are a great resource if you need help with these steps! We can assist you with determining realistic goals, figuring out where to start your search, and making an easy-to-follow plan.

Finally, it’s important to monitor your job search progress. If six months have passed and you haven’t achieved the goals you wanted to, be honest with yourself about it. Sit down and assess your goals and your accomplishments, and make a new plan. As Professor Daniel Turban, chair of the Department of Management and the lead researcher on the study noted, “Some of these recommendations seem like they are commonsense, but they are just not that common. People don’t have strategies, they don’t assess their plans, and they don’t think about their strategies and reflect on whether [they are] working or how to make them work better. They just don’t do it." By making sure that you do take these steps, and keeping a positive attitude, you can beat the odds and up your chances of job search success.

Source: Effects of Conscientiousness and Extraversion on New Labor Market Entrants’ Job Search: The Mediating Role of Metacognitive Activities and Positive Emotions.

What steps have you taken to make your job search successful? Please share your tips and leave your comments below!

The Real CAPS, Part 2

by Laurel Mylonas-Orwig

Last week, I discussed three of the myths about CAPS: The Crystal Ball (we can't tell you what your future holds), The Box of Jobs and Basket of Internships (sadly, getting a job is not that easy) and The Secret Map to Success (everyone's path will vary). This week I’ll discuss the top three myths about CAPS, as well as some more information about the real resources that we have to offer, which are way better than a crystal ball.

3. The Incantation of Employability

Like the Secret Map to Success, this myth is related to the idea that one visit to CAPS is all it takes to find a job. While the CAPS staff is here to help in any way that we can, there is no incantation of employability to magically make you the ideal candidate. And yes, it often takes more than one visit to CAPS, and a fair amount of leg work, to reach your employment goals. The truth is, becoming competitive in the job market requires knowledge and skills that must be developed over time. As you go through college, and then enter the work world, this knowledge will become more substantial and more useful. When you're look for ways to build this knowledge after college, remember that CAPS isn’t just for undergrads. Our services can be used by alumni, too. Basically, we’re here for you forever.

2. The Unchanging Temple of CAPS

True story: My first two years as an undergrad here, I refused to visit CAPS. Why? Because I wasn’t interested in business or finance, and from everything I’d heard, those were the only industries CAPS was useful for getting into. As it turns out, this was another myth I’d fallen for. While there are a good deal of employers who recruit for positions in business and finance, CAPS also caters to students looking for careers in the nonprofit sector, the arts, law, journalism, teaching…you get the idea. In fact, CAPS has staff members specifically focused on bringing in employers outside of business and finance. These folks have worked in their industries, so they know how to make connections that will help students. The truth is, CAPS is not an unchanging, unresponsive organization that only exists for a narrow student population. We are here to help all students explore their career interests, regardless of what those interests are. We are also creating new ways to connect with students—services like Live Chat and same-day appointments—so that we’re working with your schedule, instead of asking you to work around ours.

1. The Magic U of C Feather

Okay, allow me a moment of school pride: the U of C is a pretty great academic institution. Whenever people ask me where I went to college, I puff out my chest (just a little) and smile like a mom whose kid just scored the winning goal. That said, here’s a reality check: just because you went to an outstanding school doesn’t mean that doors will magically open for you. In fact, as anyone who’s had to explain the difference between U of C and UIC knows, not every person on the street knows what U of C is. The same is true for employers. For each recruiter that’s impressed, there will be another one who could not care less. The truth is, what’s important to most hiring managers is not so much where you went to school, but what you have gotten out of your education. This is where the U of C experience becomes a key factor. Even if your interviewer has never heard of the University of Chicago, they will appreciate the skills you have honed here—like critical thinking and a strong work ethic. The key to career success is combining these skills with self-reflection and career exploration, so that you are able to identify your abilities, talents and interests, and understand how to use those to your advantage. And, as you’ve probably figured out by now, that process of reflection and exploration is exactly what CAPS is here to help with!

Are there any myths or misconceptions you know about that weren’t mentioned here? Leave them in a comment below!

Getting to Know the Real CAPS

by Laurel Mylonas-Orwig

Now that the mercury is falling and the homework is piling up, summer might seem like a distant dream. In fact, looking for work is probably the last thing you want to think about as the quarter kicks into gear. But next summer—and for fourth-years, graduation—tends to come more quickly than you think. That doesn’t mean that you need to start looking for a job or internship today. But when you are ready to start, the good news is that you don’t have to figure things out alone. Whether you’re looking for a job in finance, the nonprofit sector, government, the arts or journalism (among others!), the CAPS staff is here to help you.

You may have been to CAPS several times, or never. Either way, you probably have a few ideas about what we do here…and a few impressions about how we do it. As an undergrad, I was fairly certain that it was CAPS’ job to get me a job, and I was a little disgruntled when I realized that CAPS is primarily a planning and career exploration service. Once I figured that out, I wondered what other myths about CAPS were floating around. So, to help you get to know the real CAPS, over the next two weeks I’ll be exploring, in descending order, the top six myths about CAPS, as well as explaining what we actually do.

6. The Crystal Ball

Imagine the following: John Doe, a fourth-year, is looking for a job, but isn’t sure what he wants to do. He figures that he should go to CAPS, since they can tell him what to do with his life.

Sound like anyone you know? The truth is that no one but you can tell you what to do with your life, or what’s in your future. Life is unpredictable, and the process of figuring out what you want to do is an internal one. While you might have wanted to be a ballerina or a firefighter when you were younger, your career goals have probably changed as you’ve grown up and figured out more about yourself. At CAPS, we offer resources such as career counseling, career exploration workshops, and a wealth of programs and networking events to help you learn about and explore your options. However, we can’t do it for you, just like we can’t look into a crystal ball and tell you what your future holds.

5. The Box of Jobs and Basket of Internships

When I started working for CAPS, more than a couple of my friends asked, “So you can find me a job now, right?” They were joking (sort of), but it reminded me of my mistaken assumption that it was CAPS’ job to find me a job. While it would be great if all CAPS counselors had a magical box of jobs or basket of internships under their desks to dispense to students, that’s not the case. The truth is, job and internship searching requires dedication and hard work, and it can be a long process. The old saying “looking for a job is a full-time job” is often true. That can seem daunting—but the good news is that CAPS does have a bevy of resources to help you out. First and foremost, we teach job-searching and networking skills, so that when you find that golden opportunity, you can take advantage of it. Second, we help connect students, employers and alumni, because networking is a big part of finding a job. Third, we have an extensive online job board, as well as several job fairs each year. If you invest some time in your search, and take advantage of the resources CAPS offers, chances are you will be well-positioned to capitalize on opportunities that come your way.

4. The Secret Map to Success

It’s commonsense that the most direct route between two points is a straight line. With this in mind, it would seem that there must be a “direct route” to the job or internship of your choice. The myth is that every CAPS member has this ”secret map to success” tucked away in a desk drawer, and that getting the job you want is as simple as following the prescribed steps. While this is partly true in some cases (you need to go to medical school if you want to be a surgeon, for example), for the vast majority of students there are a number of different ways to reach the same goal. Your path may have branches, loops or dead ends. The most important thing to remember is to be flexible and keep an open mind, because you are the one who determines your career path. What CAPS can do is help you learn more about the career(s) you are interested in, and connect you with people and resources in that field. One last thing: never feel that your major must determine your career. Film studies majors can work in finance, just like Economics majors can become actors. It’s all about how you choose to pursue your interests.

Check back next week to read about the top three CAPS myths...

Comments? Questions? Criticisms? Please leave your feedback below!